Delay in Displaying the Published Applications Icons in the Start menu at Logon

Delay in Displaying the Published Applications Icons in the Start menu at Logon

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Article ID: CTX135140

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Updated On:

Description

When the user logs on to Windows working with Receiver and UPM, the Published Applications Icons in the Start menu appear with a delay of more than 60 seconds.

Resolution

Include AppData\Local\Citrix\PNAgent\Icon Cache\*.ico in the Files to Synchronize in the UPM policies. When this change is applied, the Applications Published Icons appear immediately at logon.


Problem Cause

The Published Applications Icons are located in the path - AppData\Local\Citrix\PNAgent\Icon Cache. This delay originated because the AppData\Local folder is excluded in the UPM policies.

Issue/Introduction

This article provides resolution when there is a delay in displaying the Published Applications icons in the Start menu at logon.

Additional Information

Citrix eDocs - Synchronization policy settings