Error: "Install/Update certificate failed on Software caused connection abort: recv failed"

Error: "Install/Update certificate failed on Software caused connection abort: recv failed"

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Article ID: CTX133920

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Updated On:

Description

This article contains the workaround for the error “Install/Update certificate failed on Software caused connection abort: recv failed.”

Resolution

As a workaround, you might have to use a third party tool such as WinSCP, or Filezilla for file transfers, because the Graphical User interface does not recognize the port change.

Or, you have to change back to the default port 22 for the sshd process.

Background

The following steps are used to change the SSH Daemon to listen to a non-default port:

  1. Open the command line interface of the appliance.

  2. Run the following command to switch to shell prompt:
    shell

  3. Run the following command using a text editor:
    cmd ee /etc/sshd_config

  4. Change the number 22 after Port to the required non-default port.

  5. Press the Esc key on the keyboard to save changes.

  6. Run the following command to view the PID of the sshd process:
    cat /var/run/sshd.pid

  7. Run the following command to terminate the sshd process:
    kill -9 <PID>

  8. Run the following command to restart the process:
    /usr/sbin/sshd -f /etc/sshd_config

  9. Run the following command to verify if the process is active:
    netstat -an |grep <PID> | grep LISTEN

    Issue/Introduction

    This article contains workaround for the error “Install/Update certificate failed on Software caused connection abort: recv failed.”

    Additional Information

    CTX108881 - How to Configure the SSH Daemon to Listen to a Non-default Port on a NetScaler Appliance