This article is intended for Citrix administrators and technical teams only.

Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information.

A recent update to the Citrix Receiver for iOS, adds integration of the RSA token to allow access to published resources without entering the eight-digit token every time the user logs on.

Requirements

Citrix Receiver for iOS v 5.5.x or later

Instructions

To install and configure RSA soft token, complete the following steps:

1. An RSA SecurID Soft Token file has an .sdtid file extension. Use the RSA Software Token Converter to convert the .sdtid file to an XML-format 81-digit numeric string. Obtain the latest software and information from the RSA Web site.

2. Attach the .sdtid file to an email, open the email on the iOS device, and open the .sdtid file with the Citrix Receiver.
   

3. The Citrix Receiver App opens and displays an Import Token message. Optionally it may prompt for password (if configured by admin).

4. 

5. After token import  is successful , The Citrix Receiver App opens and displays a success message
   

6. Select the Security Token option that appears on the Settings tab, to manage the token after the soft token is installed on Receiver App.
   
   

7. Verify the account is configured to use Soft Token by navigating to  Accounts > Select an Account > Edit Account> Verify the Soft Token option is ON.
   

8. Log on to the account to enumerate the published resources by entering your PIN.
   

• CTX132629 - RSA SecurID Software Token URL Issue in Receiver for iOS

• CTX219666 - Advisory: Receiver for iOS and Apple’s App Transport Security (ATS)