LSQuery - License Server Data Collection Tool
Article ID: CTX133160
Updated On:
Description
Where to download ?
Certain legacy Citrix tools are now available on request only. Please submit the request here - https://forms.gle/obA39PEz5qpDiSPq8
Once we verify your request, we will provide access to the download location.
LSQuery
Created Date: April 24, 2012
Updated Date: September 13, 2013
Description
LSQuery is used to collect data from the Citrix License Server necessary to assist in troubleshooting at the time of an issue.
LSQuery v2.1 is compatible with License Server v11.11.1 and collects information and logs regarding the Citrix Web Services for Licensing.
Prerequisites
LSQuery can be run on any Citrix License Server for Windows v11.9 Build 11007 or later on one of the following Microsoft Windows platforms:
- Windows Server 2003 32-bit and 64-bit editions
- Windows Server 2008 32-bit and 64-bit editions
- Windows Server 2008 R2
- Windows 7, 32-bit and 64-bit editions
Installing LSQuery
To install LSQuery, copy the LSQuery.exe and ICSharpCode.SharpZipLib.dll files to the desired location.
How to Use LSQuery
To use LSQuery, run LSQuery.exe.
Click the help icon within the GUI, for more details.
Note: LSQuery does not work as expected on Windows Server 2012
Security Permissions Required by LSQuery
LSQuery must be run as a user with Administrative privileges for all features to be functional. LSQuery is User Account Control (UAC) aware and prompts for elevated permissions if run by a non-administrative account.
Data Modified by LSQuery
LSQuery does not modify any data on the Citrix License Server; it merely creates a zip file called with the following naming convention: servername-YYYY-MM-DD_HH-MM-SS-AM/PM.zip.
How to Undo the Changes Made by LSQuery
Delete the servername-YYYY-MM-DD_HH-MM-SS-AM/PM.zip file.
Uninstalling LSQuery
To uninstall LSQuery, perform the following steps:
- Delete the servername-YYYY-MM-DD_HH-MM-SS-AM/PM.zip file.
- Delete LSQuery.exe.
- Delete ICSharpCode.SharpZipLib.dll file.
Contact Information
Questions? Concerns? Send any feedback for this tool to supporttools@citrix.com.
Disclaimer
These software applications are provided to you as is with no representations, warranties or conditions of any kind. You may use and distribute it at your own risk. CITRIX DISCLAIMS ALL WARRANTIES WHATSOEVER, EXPRESS, IMPLIED, WRITTEN, ORAL OR STATUTORY, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NONINFRINGEMENT. Without limiting the generality of the foregoing, you acknowledge and agree that (a) the software application may exhibit errors, design flaws or other problems, possibly resulting in loss of data or damage to property; (b) it may not be possible to make the software application fully functional; and (c) Citrix may, without notice or liability to you, cease to make available the current version and/or any future versions of the software application. In no event should the code be used to support of ultra-hazardous activities, including but not limited to life support or blasting activities. NEITHER CITRIX NOR ITS AFFILIATES OR AGENTS WILL BE LIABLE, UNDER BREACH OF CONTRACT OR ANY OTHER THEORY OF LIABILITY, FOR ANY DAMAGES WHATSOEVER ARISING FROM USE OF THE SOFTWARE APPLICATION, INCLUDING WITHOUT LIMITATION DIRECT, SPECIAL, INCIDENTAL, PUNITIVE, CONSEQUENTIAL OR OTHER DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. You agree to indemnify and defend Citrix against any and all claims arising from your use, modification or distribution of the code.
Additional Information
Where to download ?
Certain legacy Citrix tools are now available on request only. Please submit the request here - https://forms.gle/obA39PEz5qpDiSPq8
Once we verify your request, we will provide access to the download location.
