Error: "The gateway is not directly reachable" When Configuring Default Gateway of NetScaler Appliance

Error: "The gateway is not directly reachable" When Configuring Default Gateway of NetScaler Appliance

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Article ID: CTX131368

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Description

When configuring the default gateway of a NetScaler appliance, the “The gateway is not directly reachable” error message appears.

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Resolution

Configure a Subnet IP (SNIP) on the same subnet as the default gateway and then configure the default gateway.


Problem Cause

The NetScaler IP Address (NSIP) of the appliance and the default gateway that is attempted to configure are on the different subnets.

Issue/Introduction

When configuring the default gateway of a NetScaler appliance the “The gateway is not directly reachable” error message appears.