1. Go to www.citrix.com/account. 
2. Login using the username and password.
3. My Account page is displayed. Click Administer Company User Access.
4. The Security Access Models page is displayed; select the Secure Access Model radio button and click the Continue button.
5. A pop box is displayed, click OK.
6. The following two options are available:
   • To grant un-restricted access (administrator rights) to a specific contact -  click Contact Restrictions > select the contact name > Submit > OK
   • To restrict access to any tool box in My Account - click Toolbox Restrictions > Select the required tools > Submit

Having Issues ? 

Contact Customer Service via Live Chat and follow the menu's instructions to speak to a Live Agent.