Lifecycle Maintenance Hotfixes - Definitions and Examples

Lifecycle Maintenance Hotfixes - Definitions and Examples

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Article ID: CTX130337

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Description

This article contains information about the Life-Cycle Maintenance (LCM) hotfixes.

Background

The Citrix LCM team releases the following two types of hotfixes for the products:

  • General Release

  • Limited Release

In some instances, hotfixes might be superseded or replaced. This happens only when a subsequent hotfix includes all fixes from the earlier hotfixes, as explained in the following section.

Note: The information in this document applies primarily to the XenApp and the XenDesktop products, but might be extended to other Citrix products as well.

Access to Hotfixes

Hotfixes are available for download from the Citrix Knowledge Center. The access provided to these hotfixes is based on expected customer impact, as mentioned in the following table:

Hotfix Type

Expected Customer Impact

Access

General Release

Affects a wide customer base

All customers

Limited Release

Affects a smaller number of customers

Customers with Priority and/or Priority Plus Offering Level, Technical Relationship Manager, CTPs, and Partners

Hotfix Replacement and Supersedence

Any hotfix that includes all fixes from an earlier hotfix either supersedes or replaces the original hotfix, as mentioned in the following table:

Original Hotfix Type

Subsequent Hotfix Type

Status of Original Hotfix

Rationale

Limited Release

General Release

Superseded hotfix is no longer available

All customers can access the subsequent hotfix

Limited Release

Limited Release

Superseded hotfix is no longer available

Customers with access to the original hotfix can also access the subsequent hotfix

General Release

General Release

Superseded hotfix is no longer available

All customers can access the subsequent hotfix

General Release

Limited Release

Replaced, but remains available for download from the Citrix Knowledge Center

Original hotfix remains available for customers who cannot access the Limited Release hotfix

Note: The terms superseded and replaced, as used in this article and on the Citrix Knowledge Center, are used to illustrate the difference between release types. They are not used in the same manner as Microsoft, Windows Installer, however Citrix hotfix readmes use the same terms.

The following table provides an examples of original hotfixes and their status:

Original HotfixSubsequent HotfixStatusRationale
Limited Release Hotfix A is available for download to customers with Subscription Advantage and a My Citrix accountGeneral Release Hotfix B is released. It contains all fixes from Hotfix A, plus new fixesHotfix B supersedes Hotfix AHotfix A is no longer available for download because Hotfix B is available to all customers
General Release Hotfix C is available for download from the Knowledge Center to all customersLimited Release Hotfix D is released. It contains all fixes from Hotfix C, plus new fixesHotfix D replaces Hotfix CBoth remain available for download because Hotfix D is available only to customers with Subscription Advantage and a My Citrix account
Limited Release Hotfix E is available for download to customers with Subscription Advantage and a My Citrix accountLimited Release Hotfix F is released. It contains fixes, but does not contain all fixes from Hotfix EThe status of Hotfix E is unchanged; Hotfix F is offered as a separate, additional hotfixBoth are available for download because Hotfix F does not contain all of the fixes from Hotfix E

Issue/Introduction

This article contains information about Lifecycle Maintenance hotfixes.