Desktop Studio Error: MMC could not create the snap-in

Desktop Studio Error: MMC could not create the snap-in

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Article ID: CTX127603

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Updated On:

Description

When trying to start Citrix Desktop Studio on a remote machine, it fails and the following error message appears:
“MMC could not create the snap-in.”
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Resolution

Log on to the machine where Desktop Studio runs with a domain account that has elevated permission to authenticate to the Controller. A XenDesktop Administrator for the site OR a local administrator on the Controller will be able to run the console. This is by design.
 

Problem Cause

This error occurs when logged on to a machine with a local account. Desktop Studio must authenticate to the XenDesktop Controller in the site.

Issue/Introduction

This article provides a resolution to the error: “MMC could not create the snap-in.”

Additional Information

CTX127527 – How to Manually Install the Desktop Studio Management Console