Microsoft Office Outlook or Excel Error: No Printers Installed
Article ID: CTX126145
Updated On:
Description
Other than users having printers inside their session, users trying to print from Microsoft Office applications the following error message is displayed.
"No printers are installed. To install a printer, point to Settings on the Windows Start menu, click Printers, and then double-click Add Printer. Follow the instructions in the wizard."
Note: This error message might vary between Microsoft Office applications and versions.
Resolution
CTX104375 - Default Printer is Not Mapped Properly Within an ICA Session
CTX120311 - Options for Setting the Default Printer with XenApp
For information regarding this behavior with Microsoft Office applications, refer to the following Microsoft articles.http://support.microsoft.com/kb/827228
http://support.microsoft.com/kb/223418
Problem Cause
This behavior might occur if no default printer could be installed or set as default.
The printer is on the user’s local machine:
The printer is on the user’s session on a published desktop:
Issue/Introduction
