Instructions

NetScaler CLI

Before proceeding with the actual steps to display the model and serial number of a NetScaler appliance from the CLI, you should be aware of the NetScaler software version installed on the NetScaler appliance. You can verify the NetScaler software version by running the following command:
show ns version

Now that you are aware of the NetScaler version complete the appropriate procedure to display the model and serial number of a NetScaler appliance:

• NetScaler Software Release 9.0 and Later
• NetScaler Software Release Earlier than 9.0
• On Legacy Appliances

NetScaler Software Release 9.0 and Later

Run the following command from the command line interface of the appliance:

> show hardware
Platform: NSMPX-15000 4*CPU+1*BX+8*CI+2*CI 1300920
Manufactured on: 5/28/2008
CPU: 3000MHZ
Host Id: 634945670
Serial no: CGJ4H1NUFF
Encoded serial no: 88e6ce7a402523682e09
Done

In the preceding output, the model of the NetScaler appliance is MPX 15000 and the serial number is C8J4H1NUXF.

NetScaler Software Release Earlier than 9.0

Run the following command from the shell prompt of the appliance:

# sysctl netscaler
netscaler.developer: 0
netscaler.recovery: 0
netscaler.sysid: 940030
netscaler.serial: 9ba439fa624851f1e91c
netscaler.descr: 7000 v1 6*EZ+2*EM

In the preceding output, the model of the NetScaler appliance is 7000 and the serial number is 9ba439fa624851f1e91c.

On Legacy Appliances

Run the following command from the shell prompt on legacy appliances where preceding command does the netscaler.serial parameter:

# cat /var/nslog/dmesg.boot | grep serial
platform: NS7000 v1 6+2 ports by Citrix Inc. (BIOS unknown by 08/31/05), serial 7eebda28df9eb23c0ad1
platform: serial 0EUV21JN9X  

In the preceding output, the model of the NetScaler appliance is 7000 and the serial number is 0E9V21J89X.

NetScaler GUI

To retrieve the model number and serial number of NetScaler appliance from the NetScaler GUI, navigate to System > Hardware Information.

If none of the methods display the required results, the last option is to refer to the invoice sent with the appliance, or the sticker located behind the appliance.