The Citrix Broker Service failed to contact virtual machine.
Article ID: CTX121683
Updated On:
Description
The following entry is logged in the event log of the DDC:
On the VDA, we see the below event.
Wireshark on the VDA shows failed authentication.
Resolution
To resolve the issue, set the below policy on the VDAs:
Grant the logon right, Access this computer from the network to the Delivery Controller machine account(s).
The policy is located in Computer Configuration -->Windows Settings -->Security Settings -->Local Policies -->User Rights Assignments.
Grant the logon right, Access this computer from the network to the Delivery Controller machine account(s).
The policy is located in Computer Configuration -->Windows Settings -->Security Settings -->Local Policies -->User Rights Assignments.
Problem Cause
In a lockdown environment, it is common for an administrator to change the Access this computer from the network policy to allow access to specific groups only. By default, this policy allows access to everyone.
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