How to Retain Printer Settings in ICA
Article ID: CTX119691
Updated On:
Description
This article describes how to retain printer settings in ICA.
Note: There are certain settings that can be taken from the local printer of the user and applied to the auto-created printers of the user. These settings can also be retained in the users profile to be applied upon the next logon.
Instructions
The following settings can be applied to an auto-created printer of the user:
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From the system tray, go to Properties in the Printing Preferences option of the local printer on the General tab.
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Settings in the Device Settings tab.
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The settings highlighted (refer image) in the Advanced tab.
Note: If you intend to auto-create your printers with the Citrix Universal Print driver, you cannot use the Print directly to the printer option because this would disable EMF printing. So when a printer is auto-created with the Citrix Universal Print driver, it automatically sets it to Spool print documents so program finishes printing faster.
To retain these settings to be applied on the next logon and to the auto-created printer settings of the user, verify the following:
- The driver on the client must be an exact match of the driver on the server (Driver name, version, devmode size, and so on)
- The registry entries under HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-3\PrinterDriverName must also match the entries of the server. (This registry key applies for version 3 drivers.)
- If the preceding conditions do not match, then the driver is not considered a match and the default settings are used instead.
Retain printer settings from a session to apply at future logons
The settings listed in the previous section are the only settings that can be retained from auto-created printers and the same conditions apply.
To retain the settings, make the changes from the Printers and Faxes folder on the server. Following are the two methods to retain the settings:
- Provide users access to the servers desktop and the Printers and Faxes folder.
- Publish the Printers and Faxes folder. Refer to CTX884335 – How to Publish the Printers Folder for procedure to publish the folder.
Following are the two methods to resolve the issue if the driver mismatched:
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Use the Citrix Universal Print driver which works for most printers. This carries the capabilities of the local printer into the session. Use the native driver if the Citrix Universal Print driver does not work for any printer.
OR
- If the native driver on the server has settings in the DRIVER_INFO_6 structure that does not match the clients, match only certain settings from that structure. Refer to CTX108763 – Changes to Printer Properties in the ICA 9.200 Client with Hotfixes PSE400R01W2K3033 and PSE400R01W2K037 and Later.
There are three ways to retain the settings which are controlled using a Citrix policy. Click Help within the policy to see which of the three settings would work best for your environment.
Issue/Introduction
