XD 7.8 - Studio launch with error "The database has already been configured": XDDS:BC0CBDF2
Article ID: CTX231193
Updated On:
Description
Unable to access site through Studio. Studio launches with Mandatory upgrade, however fails when proceeding stating: "The database has already been configured" XDDS:BC0CBDF2
Environment
This software application is provided to you as is with no representations, warranties or conditions of any kind. You may use and distribute it at your own risk. CITRIX DISCLAIMS ALL WARRANTIES WHATSOEVER, EXPRESS, IMPLIED, WRITTEN, ORAL OR STATUTORY, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NONINFRINGEMENT. Without limiting the generality of the foregoing, you acknowledge and agree that: (a) the software application may exhibit errors, design flaws or other problems, possibly resulting in loss of data or damage to property; (b) it may not be possible to make the software application fully functional; and (c) Citrix may, without notice or liability to you, cease to make available the current version and/or any future versions of the software application. In no event should the software application be used to support ultra-hazardous activities, including but not limited to life support or blasting activities. NEITHER CITRIX NOR ITS AFFILIATES OR AGENTS WILL BE LIABLE, UNDER BREACH OF CONTRACT OR ANY OTHER THEORY OF LIABILITY, FOR ANY DAMAGES WHATSOEVER ARISING FROM USE OF THE SOFTWARE APPLICATION, INCLUDING WITHOUT LIMITATION DIRECT, SPECIAL, INCIDENTAL, PUNITIVE, CONSEQUENTIAL OR OTHER DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. You agree to indemnify and defend Citrix against any and all claims arising from your use, modification or distribution of the software application.
Resolution
On each controller check all database connection strings for any unconfigured values:
Get-AcctServiceStatus Get-AdminServiceStatus Get-AnalyticsServiceStatus # 7.6 and newer Get-AppLibServiceStatus # 7.8 and newer Get-BrokerServiceStatus Get-ConfigServiceStatus Get-EnvTestServiceStatus Get-HypServiceStatus Get-LogServiceStatus Get-MonitorServiceStatus Get-OrchServiceStatus # 7.11 and newer Get-TrustServiceStatus # 7.11 and newer Get-ProvServiceStatus Get-SfServiceStatus
Configure any null strings with https://support.citrix.com/article/CTX140319
On each controller check ServiceStatus for each string:
Get-AcctServiceStatus Get-AdminServiceStatus Get-AnalyticsServiceStatus # 7.6 and newer Get-AppLibServiceStatus # 7.8 and newer Get-BrokerServiceStatus Get-ConfigServiceStatus Get-EnvTestServiceStatus Get-HypServiceStatus Get-LogServiceStatus Get-MonitorServiceStatus Get-OrchServiceStatus # 7.11 and newer Get-TrustServiceStatus # 7.11 and newer Get-ProvServiceStatus Get-SfServiceStatus
Launch Studio and proceed with upgrade prompt
Problem Cause
Database & Datastore connection strings needed to be reconfigured
Was this article helpful?
Yes
No
Powered by
