FAQ: Rooted\Jailbroken Device Detection in XenMobile MAM Only Mode

FAQ: Rooted\Jailbroken Device Detection in XenMobile MAM Only Mode

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Article ID: CTX215683

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Description

Q: Can devices in XenMobile MAM only mode detect rooted\jailbroken devices?

A: The jailbreak flag which is present on the XenMobile server console which shows whether a device is jailbroken or not is only supported when the device is enrolled to MDM.

The jailbreak flag is set by MDM and not by MAM functionality.

Note: In MAM only mode, if MDX is configured to "Block jailbroken" devices, then this works even though the device is not enrolled in MDM. However, it will not show the status (rooted\jailbroken) of the devices on XenMobile server console.

Issue/Introduction

FAQ: Rooted\Jailbroken Device Detection in XenMobile MAM Only Mode