User connection refused on VDA after enabling "Network Telemetry" Policy in Citrix DaaS

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Article ID: CTX696821

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Updated On:

Description

User connection refused on VDA after enabling "Network Telemetry" Policy in Citrix DaaS

 

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Cause

IIS listening on port 443 causing listener creation to fail during launch

Resolution

Either change citrix SSLPORT via regedit

  1. Run regedit and go to HKLM\SYSTEM\CurrentControlSet\Control\Terminal Server\Wds\icawd.
  2. Change the SSLPort DWORD value to a different port (example 446) – SSL port number. Default: 443

or

Configure third party app to listen on another port 0 not 443

Issue/Introduction

User connection refused on VDA after enabling "Network Telemetry" Policy in Citrix DaaS