Citrix DaaS - WebStudio does not display machines for a specific Delivery Group

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Article ID: CTX696743

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Updated On:

Description

The Delivery Groups page in WebStudio correctly indicates that machines are assigned to the Delivery Group. However, when an administrator selects the Delivery Group and either double-clicks it or chooses the View Machines option, the machine list appears empty.

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The following message is displayed: "No results found for the applied filters."

 

Cause

This issue occurs when the Delivery Group name contains a comma (,). The comma causes an issue with navigation between WebStudio pages (Delivery Groups > Selected Delivery Group) and prevents the machine list from being displayed correctly.

This is a UI issue only. The Delivery Group functionality and machine availability are not affected.

Resolution

Workarounds


Workaround 1: Modify the filter

Change the filter settings and manually select the affected Delivery Group from the list.

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Workaround 2: Rename the Delivery Group

Rename the Delivery Group and remove the comma (,) from its name.

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Issue/Introduction

This article describes a known issue where WebStudio does not display the list of machines for a specific Delivery Group.

The issue affects only the WebStudio user interface. It does not impact Delivery Group operations, machine registration, or end-user access.