MCS catalog creation fails on Nutanix via DAAS

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Article ID: CTX696610

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Updated On:

Description

When creating an MCS catalog using Citrix DaaS and Nutanix, you receive an FailedToFinalizeImagePreparation StudioErrorId ProvisioningTaskError Error finalizing the prepared image Object reference not set to an instance of an object. 

Cause

The account used on the Host connection in DAAS does not have the AHV VM Recovery Point permission on Nutanix. 

Resolution

Grant the AHV VM Recovery Point permission to the account in Nutanix.  This would be the account used by the Host connection in DAAS.

The documentation has been updated to include the AHV VM Recovery Point permission, see https://docs.citrix.com/en-us/citrix-daas/install-configure/connections/connection-nutanix-virtualization-environments.html#required-permissions

Issue/Introduction

When creating an MCS catalog using Citrix DaaS and Nutanix, you receive an FailedToFinalizeImagePreparation StudioErrorId ProvisioningTaskError Error finalizing the prepared image Object reference not set to an instance of an object.