CVAD Director - Cannot logon to Director with error “The system is currently unavailable. Please try again later or contact your administrator”
Article ID: CTX696561
Updated On:
Description
Issue reported after an upgrade from Director 2203 to 2402 CU3.
Cause
Communication to the Director server is blocked by a proxy . The solution is for Director traffic to avoid the proxy.
Resolution
Add below lines to C:\inetpub\wwwroot\Director\web.config
<system.net>
<defaultProxy>
<proxy usesystemdefault="false" bypassonlocal="true" />
</defaultProxy>
</system.net>
Backup C:\inetpub\wwwroot\Director\web.config as a precaution.
Lines need to go exactly in this location at top of C:\inetpub\wwwroot\Director\web.config.
Ensure there is no web.config located in inetpub\wwwroot folder.
Do an IISRESET and try to logon again.
Issue/Introduction
Unable to logon to Citrix Director.
“The system is currently unavailable. Please try again later or contact your administrator”
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