Citrix Virtual Desktops and Applications - Windows VDA stuck at negotiating capabilities
Article ID: CTX696547
Updated On:
Description
In a Citrix DaaS hybrid environment, users may notice that the Windows VDA gets stuck at "Connection established, negotiating capabilities" phase when connecting from Cloud portal.
Environment
Caution! Using Registry Editor incorrectly can cause serious problems that might require you to reinstall your operating system. Citrix cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk. Be sure to back up the registry before you edit it.
Cause
When implementing registry key change via group policy, the wrong type was chosen by mistake.
Resolution
Changing the registry value Type of UviProcessExcludes from REG_MULTI_SZ to REG_SZ resolved the problem.
HKLM\System\CurrentControlSet\Services\CtxUvi
Value Name: UviProcessExcludes
Type: REG_SZ
Issue/Introduction
In a Citrix DaaS hybrid environment, users may notice that the Windows VDA gets stuck at "Connection established, negotiating capabilities" phase when connecting from Cloud portal.
