Credentials requested to access network shares VDAs when FAS or Enhanced pass-through authentication is used

book

Article ID: CTX696449

calendar_today

Updated On:

Description

- Users launches Desktop session using either FAS authentication or Enhanced pass-through authentication to SSON to the VDA

- When they try to access any network share in the domain, credentials are required event though they have permissions to open the shared folder

image.png

- Issue does not appear when user authenticate with username/password

- Issue appears for Windows 11 and Windows server 2025 Virtual Desktop Agents (VDAs)

- Issue does not appear for Windows server 2022 VDAs

- Users can type credentials to access the share

- If the session is locked and unlock with username/password, network shares are accessible

 

Cause

Microsoft policy setting "Block NTLM (LM, NTLM, NTLMv2" is enabled on the VDA

image.png

Resolution

- Set the policy settings "Computer Configuration >> Policies >> Administrative Templates >> Network/Lanman Workstation >> Block NTLM (LM, NTLM, NTLMv2)" as Disabled or "Not configured"

Issue/Introduction

Credentials requested to access network shares on Windows 11 or Windows 2025 VDAs when FAS or Enhanced pass-through authentication is used