App Layering: When creating a package machine in Azure using a SKU that includes a vGPU, the VM may appear to hang or reboot repeatedly

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Article ID: CTX696432

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Updated On:

Description

When creating a package machine in Azure using a SKY that includes a vGPU such as Standard_NV4ads_V710_v5, the VM may appear to hang or reboot repeatedly.  

The composting Engine may appear to be hung.  The VM serial log may shows the machine reboots repeatedly.

Cause

This is a known issue where SKUs that include vGPU cause the temporary disk to surface differently.  The Composite Engine then tries to build the composite image on the Temporary disk and it should not be.

Resolution

This issued is fixed in App Layering 25.11.3.10.  The fix will be included in all newer versions.

Issue/Introduction

When creating a package machine in Azure using a SKU that includes a vGPU such as Standard_NV4ads_V710_v5, the VM may appear to hang or reboot repeatedly.