MCS Creating a catalog may fail with error "ReadDiskContents, disk not found"
Article ID: CTX696390
Updated On:
Description
When trying to create catalog, the catalog fails to be create with error "ReadDiskContents, disk not found"
Create a new catalog.
The Preparation machine is created on the Hypervisor, it boots, and it shutdown normally.
Studio then show the task fails
Error details:
Error Id: XDDS:A1338B34
Exception:
DesktopStudio_ErrorId : ProvisioningTaskError
ErrorCategory : NotSpecified
ErrorID : FailedToReadDiskFromPreparationVm
TaskErrorInformation : Terminated
InternalErrorMessage : VMware: ReadDiskContents, disk not found
DesktopStudio_PowerShellHistory : Create Machine Catalog '<catalog name>'
Cause
The DDC logs showed it is failing to find the Identity disk on the prep machine after the prep machine shuts down despite the prep machine being able to boot and seeing the identity disk attached. The logs shows the boot disk was using index 16 and the identity disk was index 17. This is from setting the disk on the master image to SCSI 1 instead of SCSI 0. Index 16 is SCSI 1,0 and index 17 is SCSI 1,1.
Resolution
Changing the disk on the master image to SCSI 0,0 resolves the issue.
Issue/Introduction
When trying to create catalog, the catalog fails to be create with error "ReadDiskContents, disk not found"
