Citrix Workspace App 2507: Citrix Web Extension unable to detect Citrix Workspace App
Article ID: CTX696249
Updated On:
Description
Citrix Workspace App 25.7 not detected by Citrix Web Extension 25.7 on Google Chrome browser with StoreFront 2402 CU3
>Download the log file, check if the Native Messaging Host is blocked:
[Info] 06/02/2026 11:34:10: "onDisconnect:: local://BE-To-CWA-Logging Pipe disconnected: {\"success\":false,\"status\":\"Terminated\",\"details\":\"Access to the native messaging host was disabled by the system administrator.\"}"
Cause
Access to the native messaging host was disabled by the system administrator.
Resolution
Create the below registry on the endpoint/client:
Path: HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Google\Chrome\NativeMessagingAllowlist
Name: <you must follow the numerical order (Example : 7)>
Type: REG_SZ
Data: com.citrix.workspace.native
Issue/Introduction
Citrix Web Extension unable to detect Citrix Workspace App
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