Solution

This issue has been resolved in Scout version 15.2212. It is recommended to update to the latest version of Scout, which is available at myelux.com. Updating will ensure compatibility and improve the reliability of firmware update notifications across OUs and subgroups.

Recommended Action

1. Download the Latest Version: Obtain the latest Scout update from myelux.com.

2. Upgrade Scout: Follow the upgrade procedure to install the latest version on your system, which addresses the firmware update notification issue.

In Scout versions 15.2209 and older, administrators may encounter an issue when trying to execute an "Initiate firmware update" notification at the OU level, particularly when including subgroups. This issue may prevent UEFI update notifications from being set as expected.

Regularly check for the latest Scout Enterprise updates at myelux.com to ensure optimal performance and access to new features.