CWA for iOS 2509 - With iPadOS upgraded to 26.x, ICA session launch through opening an ICA file with CWA for iOS may fail

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Article ID: CTX696067

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Updated On:

Description

In iPad device. end users usually launch ICA session by accessing store web in a web browser, downloading ICA file and opening the ICA file with CWA for iOS. It works well until iPadOS being upgraded to 26.x. With iPadOS 26.x, after opening the downloaded ICA file with CWA for iOS, the ICA connection progress bar may appear initially, remain for a while and then terminate.

Cause

iPadOS 26.x brings s design change on multiple windows of a single application. When opening the downloaded ICA file with CWA for iOS, if there was already a CWA for iOS instance running in the background (can be seen in iOS App Switcher), the new launched CWA for iOS instance will be forcibly terminate.

Resolution

The temporary workaround can be either of the following two. Meanwhile, Citrix is working on a fix to address the issue in the near future CWA for iOS release.

  • Workaround 1: Kill all the existing CWA for iOS instances before opening the downloaded ICA file with CWA for iOS
  • Workaround 2: Select "Full Screen Apps" or "Stage Manager" option under iPadOS > Settings > Multitasking & Gestures

Issue/Introduction

The issue describes a compatibility issue between 

Additional Information

https://support.apple.com/en-us/125309