Unicon-eLux-Resolving network connection loss or reboot loop on Thin Clients due to SCEP certificate settings

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Article ID: CTX696015

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Updated On:

Description

If the ReNew value in the scep.ini file is set higher than the certificate’s validity period, thin clients may experience network issues or reboot loops after a SCEP certificate query.

Resolution

  1. Adjust the ReNew Value in the scep.ini File:

    • Ensure the ReNew value is lower than the certificate's validity period.
    • For example, if the certificate validity is set to 1 week, configure the ReNew value in scep.ini to 5 or 2 days.

  2. Update the scep.ini File:

    • Open the scep.ini file.
    • Set the ReNew parameter according to the validity period:

       

      ReNew=5

       

       

    • Save the changes to ensure the value is below the validity period of the certificate.

Issue/Introduction

Thin clients may lose their network connection or enter a permanent reboot loop after requesting certificates from SCEP. This issue typically occurs when the ReNew value in the scep.ini file is incorrectly configured relative to the certificate's validity period.

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