Unicon - eLux - Resolving Caps Lock key issue for special characters on eLux

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Article ID: CTX696012

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Updated On:

Description

Adding a configuration entry to the terminal settings may resolve the issue.

 

Resolution

Steps to configure:

  1. Navigate to Scout Console:

    • Open Scout Console and locate the target device or Organizational Unit (OU).

  2. Access Advanced device configuration:

    • Right-click on the device or OU and select:
      Advanced device configuration > Advanced file entries.

  3. Add the following entry:

    • File: /setup/terminal.ini
    • Section: Keyboard
    • Key: ForceShiftLock
    • Value: true

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  4. Save and Apply Changes:
    • Save the configuration changes and deploy them to the device(s).

  5. Restart the device(s):

    • Reboot the device(s) for the changes to take effect.

Issue/Introduction

The Caps Lock key may not function correctly when entering special characters, even in applications like xterm or the file manager.

Additional Information

If the Caps Lock key does not work for entering special characters, adding the ForceShiftLock=true entry in the /setup/terminal.ini file under the Keyboard section should resolve the issue. Use Scout Console to apply the configuration and restart the device(s).

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