Unicon - eLux - Resolving "Main memory requirement has reached a critical value" Error
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Article ID: CTX696009
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Updated On:
Description
The Enhanced Logging feature may increase memory usage on the device. For typical device operation, the Standard Logging level is sufficient. However, Enhanced Logging is recommended when performing device diagnostics to capture comprehensive log data.
Resolution
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Verify Log Level Settings:
- Ensure that Enhanced Logging is only enabled temporarily during diagnostics.
- For regular use, revert to Standard Logging to reduce memory load.
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Temporarily Enable Enhanced Logging for Diagnostics:
- Before troubleshooting, activate Enhanced Logging to ensure complete data capture.
- Once diagnostics are complete, disable Enhanced Logging and revert to Standard Logging.
Issue/Introduction
If the device displays the following error message, it may indicate that the Enhanced Logging feature is activated:
"The main memory requirement has reached a critical value, please close one or more applications."
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Additional Information
Note: Switching back to Standard Logging after diagnostics helps to reduce memory usage and prevent the critical memory error message from appearing during normal operation.
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