Unicon - eLux - Resolving "Failed Formatting Disks" and "eLux Halted Due to an Error" during eLux 7 installation
Article ID: CTX696008
Updated On:
Description
When attempting to install eLux 7, you may encounter the error messages:
- "Failed formatting disks"
- "eLux halted due to an error"
These errors can prevent successful installation and are often linked to issues with the TPM (Trusted Platform Module) chip.
Resolution
- Clear the TPM Chip:
- Access the BIOS settings on your device.
- Locate the TPM settings and clear the TPM chip.
- This action can resolve conflicts that may cause disk formatting errors during the installation process.
Issue/Introduction
Clearing the TPM chip can often resolve installation errors related to disk formatting and allow the installation of eLux 7 to proceed successfully.
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