Hosting Connection Error: Citrix Virtual Apps and Desktops/DaaS not compatible with Nutanix Acropolis Prism Central 7.5

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Article ID: CTX695962

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Updated On:

Description

After upgrading their Nutanix Acropolis Prism Central environment to version 7.5, customers are unable to create a new hosting connection within Citrix Web Studio.

Note: Upgrading from a previous version of Nutanix Acropolis Prism Central to 7.5 will also trigger issues on existing hosting connections

 

Cause

This is caused by a known impact between Nutanix Prism Central and Citrix DaaS. Nutanix has implemented a workaround to the issue on Nutanix Prism 7.5.0.5. Versions later than 7.5.0.5 do not encounter this problem.

  • The issue will result in messages about The given header was not found, which has been worked around in the aforementioned version

Resolution

Customers that experience this issue should upgrade to Nutanix Prism Central 7.5.0.5 or later.

 

Issue/Introduction

Attempting to create a host connection to Nutanix Acropolis Prism Central 7.5.0.0 - 7.5.0.4 results in an error.

Additional Information

List of supported hypervisors:
https://support.citrix.com/external/article/CTX131239/supported-hypervisors-for-citrix-virtual.html