NetScaler

1. What versions of NetScaler support LAS? 

The minimum required NetScaler versions that are LAS compatible are:

• NetScaler ADC : 14.1 51.x, 13.1 60.x, 13.1 37.x (FIPS) 
• NetScaler SVM: 14.1 51.x, 13.1 60.x
• NetScaler Console service: Early September 2025
• NetScaler Console on-premises: 14.1-51.83

Note: LAS supports NetScaler Flexed licenses (CPL/UHMC), legacy NetScaler Pooled licenses, and NetScaler Fixed term Bandwidth licenses. All other forms of legacy NetScaler licenses such as Pooled vCPU, CICO, perpetual are not supported with LAS.

LAS support for Console on-premises is from release 14.1-51.83 onwards. However, file-based licensing is deprecated from Console on-premises releases 14.1-51.83 onwards and 13.1-60.26 onwards, and goes EOL on April 15th, 2026. That is, even if you upgrade to Console on-premises release 14.1-51.83 or release 13.1-60.26 or later, you can continue using file-based licensing. However you must upgrade to Console on-premises release 14.1-51.83 or later, and switch to LAS before 15th April 2026 because file-based licensing reaches EOL.

2. My NetScaler deployment uses CPL/UHMC (Flexed), Pooled Bandwidth, Fixed term bandwidth file-based licensing. What are the steps to transition to LAS based licensing?

• If you are a current CPL/UHMC (Flexed) license customer or NetScaler Pooled license customer using file-based licensing and want to switch to Flexed/Pooled LAS based licensing, please refer to Migrate existing licensed instances to LAS.
• If you are a current NetScaler Fixed term BW license customer using file-based licensing and want to switch to Flexed/Pooled LAS based licensing, please refer to License NetScaler instances with LAS.
• If you are a current NetScaler Fixed term BW license customer using file-based licensing and want to switch to Fixed term BW LAS based licensing, please refer to License Activation Service.

3. My NetScaler deployment uses Pooled vCPU or CICO licensing. What are the steps to transition to LAS based licensing?

NetScaler Pooled vCPU and NetScaler CICO licenses are not supported on LAS. If you are a customer using these licenses, please contact Citrix Support or your ATS representative for further information.

4. What is the guidance for customers who do not have access to LAS-based activations?

Due to regulatory requirements, LAS is not yet available to all customers. If your current deployment was not provisioned with LAS activation, please continue to manage your licenses using your existing method. We are actively working to meet these regulatory requirements and will expand eligibility for LAS-based activation as progress is made.

This article addresses the most common and essential questions about LAS for NetScaler.

Note: This is a living document, and information will be updated continuously.