Citrix License Activation Service (LAS) - Frequently Asked Questions for Citrix Virtual Apps and Desktops

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Article ID: CTX695767

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Description

Citrix Virtual Apps and Desktops

 

1. What versions of Citrix Virtual Apps and Desktops (CVAD) support LAS? 

LAS based activations are now enabled with all actively supported versions of Citrix Virtual Apps and Desktops (CVAD).

  • LTSR Releases
    • CVAD 2203 CU7
    • CVAD 2402 CU3
    • CVAD 2507
  • Current Releases: CVAD 2411

All future releases of CVAD will also support LAS based activations.

2. What versions of Citrix Provisioning (PVS) support LAS? 

LAS based activations are now enabled with the following versions of PVS.

  • PVS 2203 LTSR CU7.1
  • PVS 2402 LTSR CU3.1
  • PVS 2507.1 LTSR

All future releases of PVS will also support LAS based activations.

3. What versions of Workspace Environment Management (WEM) support LAS? 

LAS based activations are now enabled with the following versions of WEM.

  • WEM 2507

All future releases of WEM will also support LAS based activations.

4. Is App Protection supported by License Activation Service?

1. In versions prior to CVAD 2511, App Protection (with valid entitlements) is supported by all LAS versions. 

2. Starting with version CVAD 2511, App Protection licenses and entitlements are no longer required, removing the dependency on LAS 

5. My CVAD deployment uses file-based licensing. What are the steps to transition to LAS?

See detailed steps for LAS activation in the product documentation.

6. My CVAD deployment is on perpetual licenses. Is this supported with LAS?

Perpetual license deployments with active maintenance are supported with LAS. The steps to transition to LAS are similar to any other license types.

7. Which components in my CVAD deployment need upgrading to transition to LAS?

Licensing is handled at the control plane level and does not affect workloads (VDAs). To transition to LAS, upgrade the control plane infrastructure to a LAS-compatible release. VDAs may remain on earlier versions; however, software fixes are only provided for actively supported VDA versions.

8. Can I revert back to file‑based licensing after enabling LAS?

Yes. Admins may temporarily disable LAS (e.g. for change control testing) using supported PowerShell methods. These mechanisms will be available untill April 2026. After the deadline, file-based licensing will be no longer valid. The powershell command to revert a DDC to file-based licensing is as below:

Set-ConfigSite -UseLicenseActivationService $false

9. Do I need to reactivate LAS after re-registering the License Server?

No. If a customer unregisters and then re-registers a LAS‑registered License Server that already has enabled products (such as CVAD and PVS), no manual reactivation is required in Studio or in the PVS Configuration Wizard. Studio identifies the License Server using its IP address/hostname and certificate hash. Since these do not change during re-registration, Studio continues to recognize the License Server without any additional action.

Issue/Introduction

This article addresses the most common and essential questions about LAS for Citrix Virtual Apps and Desktops.

Note: This is a live document, and information will be updated continuously.

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