Unicon-eLux-Swiss Keyboard "@" Sign Conflict with Fadeout Hotkeys on eLux

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Article ID: CTX695755

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Updated On:

Description

 

  • Issue:

    • On Swiss keyboards, CTRL + ALT + 1 or CTRL + ALT + 2 triggers screen fadeout in newer eLux versions.

    • This interferes with typing the "@" symbol using CTRL + ALT + 2.

  • Impact:

    • Users cannot easily type "@" without triggering screen fadeout.

  • Workaround:

    • Modify the fadeout hotkey combination.

    • Disable the fadeout function entirely if not needed.

  • Configuration Location:

    • Adjustments are made in /setup/terminal.ini via Scout Console under Advanced File Entries.

  • Notes:

    • Restart the device after applying changes.

    • Test the new configuration to ensure it does not interfere with other key combinations.

Cause

The default fadeout hotkey combinations in newer eLux versions overlap with Swiss keyboard shortcuts for typing "@". This results in unintended screen fadeouts when users attempt to type the symbol.

Resolution

 

  1. Open Scout Console

    • Navigate to Advanced File Entries.

  2. Edit terminal.ini File

    • Modify or disable fadeout hotkeys:

    Modify Key Combination Example:

    File: /setup/terminal.ini
Section: Hotkeys
Key: Fadeout
Value: <Ctrl><Shift>

    → Changes fadeout to CTRL + SHIFT.
    image.png

    Disable Fadeout Function Example:
    image.png

    File: /setup/terminal.ini
Section: Hotkeys
Key: Fadeout
Value: disabled

  3. Deploy and Restart

    • Push configuration to devices.

    • Reboot and verify fadeout functionality behaves as expected.

Issue/Introduction

On Swiss keyboards, the "@" sign is accessed with ALT GR + 2 or CTRL + ALT + 2. In newer eLux versions, these key combinations overlap with the fadeout function, causing screens to toggle off instead of typing "@". The fadeout hotkeys can be modified or disabled via Scout Console to resolve the conflict.

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