FAS doesn't work if Duo Credential Provider is installed on the VDA

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Article ID: CTX695740

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Updated On:

Description

Installing Duo disables all other installed logon credential providers. Windows smart card logon provider can be enabled in the Duo installer, but other credential providers are hidden. FAS Credential Provider needs to be manually whitelisted in Duo to skip Duo authentication.

 

Reference: Can I enable other credential providers after installing Duo Authentication for Windows Logon?

Environment

"Caution! Using Registry Editor incorrectly can cause serious problems that might require you to reinstall your operating system. Citrix cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk. Be sure to back up the registry before you edit it."

 

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Resolution

Add this Registry to the VDA.

Location: HKEY_LOCAL_MACHINE\SOFTWARE\Duo Security\DuoCredProv

Type: REG_MULTI_SZ

Name: ProvidersWhitelist

Data: {81C8E4DC-B376-4D88-BCCD-BD0DD65BEE2B}

 

This is the CitrixMirrorCredentialProvider listed under HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Authentication\Credential Providers.

 

Caution! Refer to the Disclaimer at the end of this article before using the Registry Editor.

Issue/Introduction

If Duo Authentication for Windows Logon is installed on the VDA, FAS doesn't work. FAS events are not generated on the VDA and an authentication prompt is displayed at launch.