After updating to a new version of Citrix Workspace App (CWA), you may experience issues accessing applications.
To resolve this, modify the AuthmanConfig.xml file by setting the AppConfigEnabled value to false. However, since the file is regenerated with each CWA start, the change must be applied in the AuthmanConfig.xml.template file.

This is caused by the AppConfigEnabled value in AuthmanConfig.xml, which is set to true by Citrix default.

Steps to apply the workaround

1. Locate and modify AuthmanConfig.xml.template:

   • Navigate to /setup/ica/ and locate AuthmanConfig.xml.template.
   • Update the following entry:

      

     <key>AppConfigEnabled</key> <value>false</value>

      

      

2. Customize file:

   • Extract AuthmanConfig.xml.template using device diagnostics to modify and customize it:
     • Defining an individual template
   • Distribute the modified file to the Thin Clients (TCs) using Scout’s advanced options:
     • Files configured for transfer

3. Restart devices:

   • Once distributed, restart the TCs to apply the configuration changes.

This workaround will prevent application access issues related to AppConfigEnabled in CWA, ensuring that applications can be accessed post-update. For any further issues, refer to Citrix documentation or your Citrix support contact.