Infrastructure Monitoring - Storefront monitoring: IIS Certificate Validity warning
Article ID: CTX695360
Updated On:
Description
Service Status displays warning for IIS Certificate / Chain validity:
The status is green for other services.
OS Metrics are displayed correctly:
The certificate is valid on the Storefront Server, there is no certificate warning when users try to access Storefront URL.
The issue is with Infrastructure Monitoring only.
There are multiple alerts triggered in the environment as the alert policy has been configured for Storefront:
CDF Trace captured on the Storefront server (MonitorStackMonitoring module) shows the exception:
Exception in DirectorAgentAPI.Controllers.CertController.Status (CitrixInfraMonitor): System.Security.Cryptography.CryptographicException
Cause
Invalid or missing credentials.
Resolution
Update Admin credentials used for Storefront monitoring.
In Director/Monitor navigate to Settings.
Select affected server and click on EDIT
Provide admin credentials.
Issue/Introduction
Storefront monitoring: IIS Certificate Validity warning.
Additional Information
Citrix Documentation: https://docs.citrix.com/en-us/citrix-virtual-apps-desktops/2411/director/infrastructure-monitoring
This article and solution applies only to the scenario where the actual certificate and chain are valid and infrastructure monitoring displays warning incorrectly.
