CVAD - Session has been idle over its time limit - Message Pop-up on Windows 10/11 single session VDA

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Article ID: CTX695356

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Updated On:

Description

When configured "Set time limit for disconnected sessions" and "Set time limit for active but idle Remote Desktop Service sessions", the idle timer expired pop-up window always displayed in ICA session in Windows 10.

Cause

Both "Set time limit for disconnected sessions" and "Set time limit for active but idle Remote Desktop Service sessions" policies are working in RDP session and Windows Server VDA, that's because ICA session is connected through Windows Terminal Service in Windows Server VDA. but it does not work in Windows 10 single session.

Resolution

ICA session in Windows 10/11 single session, enable "Session idle timer" and configure "Session idle timer interval" policies.

Issue/Introduction

When configured "Set time limit for disconnected sessions" and "Set time limit for active but idle Remote Desktop Service sessions", the idle timer expired pop-up window always displayed in ICA session in Windows 10.

Additional Information