Citrix Daas | VDA health check from DaaS shows an error : Attempts to run health checks failed

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Article ID: CTX695267

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Updated On:

Description

While running the VDA health check from DaaS studio shows an error : Attempts to run health checks failed.  Error details shows as  "Report file not found"

Cause

"Network Service" account do not have permission to "C:\ProgramData\Citrix\TelemetryService\HealthCheck"

Resolution

On the VDA (Virtual Delivery Agent), grant the "Network Service" account Full Control permissions on the folder "C:\ProgramData\Citrix\TelemetryService\HealthCheck"

Issue/Introduction

While running the VDA health check from DaaS studio shows an error : Attempts to run health checks failed.  Error details shows as  "Report file not found"