LVDA is getting unregistered after the upgrade to 2402 LTSR

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Article ID: CTX693207

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Updated On:

Description

Unable to launch the Linux Published desktop with below error 

VDA is going to unregister state based on the VDA side logs and CTXVDA service is not starting

Resolution

Below are the steps to resolve the VDA registration issue:

  • Fixed .NET Runtime Path: Corrected the runtime path in /opt/Citrix/VDA/sbin/ctxinstall.conf from /usr/bin/ to /usr/lib/dotnet to allow the CTXVDA service to start.
  • Reconfigured VDA: Executed /opt/Citrix/VDA/sbin/ctxinstall.sh after updating the runtime path.
  • Updated LDAP Configuration: Modified the LDAPComputerSearchBase value using the command: 
    sudo /opt/Citrix/VDA/bin/ctxreg update -k "HKLM\Software\Citrix\VirtualDesktopAgent" -v "LDAPComputerSearchBase" -d ""
  • Restarted VM: Rebooted the virtual machine, which resulted in successful VDA registration.

Problem Cause

Incorrect .NET Runtime Path and Incorrect LDAP Computer Search Base 

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