User Profile hangs when using CVAD 2203 CU5
Article ID: CTX691672
Updated On:
Description
Upgrading to CVAD 2203 CU5 found an issue with hanging on loading the user profile. It eventually times out and the session is disconnected/hung.
Resolution
Make sure the the Citrix processes are marked as low risk in the Antivirus Scanning software.
Problem Cause
Citrix processes are added under High Risk category on AV scanning list
Issue/Introduction
User Profile hangs when using CVAD 2203 CU5
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