Studio 2303 Components Left Behind After Uninstall
Article ID: CTX495509
Updated On:
Description
After in-place upgrading the Citrix Studio component version 7.15.9000 (CU9) with version 2303, uninstalling the 2303 Citrix Studio component will leave behind the 2303 Studio component on Add/Remove Programs, C:\Program Files, C:\Program Files (x86), and C:\ProgramData.
Resolution
Uninstall Studio 7.15CU9 before installing the new 2303 version and not in-place upgrading
Problem Cause
This has been classified as a known issue due to different dependencies between the 7.15 and 2303 versions of Studio when uninstalling this component.
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