CWA for Mac - Second window created by published application doesn't work

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Article ID: CTX477563

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Updated On:

Description

  • Custom-built applications that act as a launcher for other applications
  • Sporadically, both the seamless application window and the launched application window disappear on Mac clients
  • In Citrix Viewer, the windows show as transparent and are not clickable, Mac menu bar would not work as well

Environment

Caution! Using Registry Editor incorrectly can cause serious problems that might require you to reinstall your operating system. Citrix cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk. Be sure to back up the registry before you edit it.

Resolution

Run the CAX tool on a VDA or Master image(in case of MCS/PVS usage) and set "DO NOT SEND OFF SCREEN WINDOWS (0x00020000)" to the specific application class 
 

Issue/Introduction

Custom application seamless issues on Mac clients

Additional Information

Citrix CAX Tool : https://support.citrix.com/article/CTX222592/citrix-application-experience-cax-troubleshooting-tool
Seamless Flags : https://support.citrix.com/article/CTX101644/seamless-configuration-settings
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