Citrix StoreFront Cloud - Slow user logon to a cloud store when using on-premises site aggregation

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Article ID: CTX473037

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Updated On:

Description

It's an on-prem CVAD integration scenario with StoreFront Cloud
In the first logon attempt, user authentication and resource enumeration take nearly 2 minutes after entering credentials.
However, the consequent logon attempts are a bit faster compared to the first attempt.

Cause

Unreachable sites are added to StoreFront Cloud which caused timeout error during enumeration.

Resolution

In StoreFront Cloud, disable on-premise DDC sites which are un-reachable.

 

 

Issue/Introduction

In StoreFront Cloud, one or more on-premises CVAD sites has been added (site aggregation).