MPX ADC 13.1 ns_hw_err.bash not working with error : HDD ERROR: HDD not found during boot
Article ID: CTX459785
Updated On:
Description
For MPX ADCs with firmware version 13.1: Build21.50+
Users got the following “HDD not found during boot” error when doing ns_hw_err.bash check.
root@ns# /netscaler/ns_hw_err.bash
HDD ERROR: HDD not found during boot
Filesystem 1024-blocks Used Avail Capacity Mounted on
/dev/md0 523292 507208 5620 99% /
devfs 1 1 0 100% /dev
procfs 4 4 0 100% /proc
/dev/ada0s1a 17263310 2918328 12963918 18% /flash
/dev/ada0s1e 147254146 5428138 130045678 4% /var
Resolution
As a known script issue, ADC engineering is working on a fix for this.
Recommended workaround:
According to published KB: FAQ: How to Verify Hardware Health Status on NetScaler MPX?
It is recommended to use stat system -detail command to display the current health attributes of different NetScaler hardware component.
In case you need to run hardware check script in ADC 13.1, please contact Citrix Support.
Recommended workaround:
According to published KB: FAQ: How to Verify Hardware Health Status on NetScaler MPX?
It is recommended to use stat system -detail command to display the current health attributes of different NetScaler hardware component.
In case you need to run hardware check script in ADC 13.1, please contact Citrix Support.
Problem Cause
This is a known ns_hw_err.bash compatibility issue only in ADC 13.1 - NSHELP-31571Issue/Introduction
A known issue for Citrix ADC 13.1
Additional Information
Was this article helpful?
Yes
No
Powered by
