Error: Element Not Found on launching. ica file with Citrix Workspace app (from Microsoft Store)

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Article ID: CTX319748

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Updated On:

Description

Note: This issue applies to, Citrix Workspace app (Microsoft store).

Launching a virtual app or desktop using .ica file with Citrix Workspace app for Windows (Microsoft store version) leads to “Element not found” Error

Resolution

  1. Go to Windows settings, in the search bar type “default… “and choose the option highlighted below
              
  1. On “default app for each type of file” scroll to the bottom of the page and look for .ica NOTE: If there are multiple "Citrix Workspace” listed (select the one which has icon associated) as shown below

 
  1. Once the above settings are applied, virtual app and desktop launch will succeed.
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