SSON/Passthrough authentication not working with Edge browser
Article ID: CTX314807
Updated On:
Description
User tries to logon to MS Edge browser via SSON
User is prompted to enter username and password instead of getting logged in automatically with SSON as expected
Environment
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Resolution
If your clients/users have the issue make sure you clear "All Time" cache, cookies, and browser history in MS Edge Settings Time Range options, not just the default 1 week.
Problem Cause
In this case, it seems that the main issue was a left over cookie which was interfering with Edge's protocol handler process to detect WorkspaceApp installation.
Additional Information
https://support.microsoft.com/en-us/microsoft-edge/view-and-delete-browser-history-in-microsoft-edge-00cf7943-a9e1-975a-a33d-ac10ce454ca4
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