Error "No Apps available at this time" on workspace for iOS app after upgrading to ADC 13.0 build 52.24

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Article ID: CTX272402

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Updated On:

Description

After upgrading ADC to version 13.0 build 52.24 iOS Workspace App misbehaving by presenting a longer form against usual and error "No Apps available at this time" on login

Resolution

A workaround would be to create rewrite policy to manually insert the cookie.

add rewrite action pw-count insert_http_header Set-Cookie "\"pwcount=0;Secure;HttpOnly;Path=/;expires=Wednesday, 09-Nov-1999 23:12:40 GMT\""
add rewrite policy pwcount "HTTP.REQ.HOSTNAME.EQ(\"GatewayFQDN\")&&HTTP.REQ.URL.CONTAINS(\"vpn/index.html\")&&HTTP.REQ.HEADER(\"User-Agent\").CONTAINS(\"CitrixReceiver\")&&HTTP.REQ.HEADER(\"User-Agent\").CONTAINS(\"iOS\")" pw-count
bind rewrite global pwcount 100 END -type RES_OVERRIDE

Make sure to modify GatewayFQDN value with the Gateway URL.

Problem Cause

Version 13.0 build 52.24 do not set pwcount cookie in response to /vpn/index.html request as below.

 

HTTP/1.1 200 OK

Date: Fri, 08 May 2020 05:19:10 GMT

Server: Apache

X-Frame-Options: SAMEORIGIN

Last-Modified: Fri, 08 May 2020 04:56:44 GMT

Accept-Ranges: bytes

Content-Length: 3674

Cache-Control: no-cache, no-store, must-revalidate

Pragma: no-cache

Expires: 0

Keep-Alive: timeout=15, max=92

Connection: Keep-Alive

Content-Type: text/html; charset=UTF-8

Set-Cookie: pwcount=0;Secure;HttpOnly;Path=/;expires=Wednesday, 09-Nov-1999 23:12:40 GMT

Cache-Control: no-cache