1. Unable to connect to Citrix Licensing server from Studio getting "Untrusted server".
2. Getting "An error occurred while retrieving the certificate for the license server at this address".
3. Error Id: XDDS:BD69C800
DesktopStudio_ErrorId : UnknownError ErrorCategory : ResourceUnavailable DesktopStudio_ErrorId : CommunicationError Sdk Error Message : CommunicationError Sdk
Error ID : Citrix.PowerShell.LicensingAdminStatus.CommunicationError,Citrix.Licensing.Admin.SDK.Commands.GetLicCertificateCommand
ErrorCategory : ResourceUnavailable DesktopStudio_PowerShellHistory : Get the certificate for the Licensing Service
Open port 8083 between Controllers and License Server.
Port 27000, 7279, 8082 and 8083 are required to connect to Citrix license server.
Port 8083 was blocked between the Controller and License Server
CTX263623 explains that Citrix Studio may report an "Untrusted Server" error when connecting to the License Server because port 8083 is blocked, and the issue is resolved by opening the required Citrix Licensing ports
Feedback submitted!