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Article ID: CTX238986
                        
                    
                    
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Updated On: 
                    
                 
                
                    
                
                    
                    
                        
                            
Description
                        
                        
                            When refreshing the WEM Agent, existing Start Menu items not defined through a WEM application assignment are not being deleted automatically.
                         
                     
                    
                    
                    
                    
                        
                            
                                
Resolution
                            
                            
                                By default, any application shortcut added to 
C:\ProgramData\Microsoft\Windows\Start Menu\Programs by an Administrator will not be removed, replaced, or renamed by WEM. 
This allows administrators to create a baseline Start Menu for all users. If the goal is to configure all Start Menu items through WEM, this directory should be empty prior to enabling WEM.