Black Box on screen on Mac Receiver version 12.9.0, 12.9.1 and Workspace app for Mac 18.08.
                    
                
                
                    
                        book
                        
Article ID: CTX238912
                        
                    
                    
                        calendar_today
                        
Updated On: 
                    
                 
                
                    
                
                    
                    
                        
                            
Description
                        
                        
                            This article is intended for Citrix administrators and technical teams only.
 
Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information.
Using XenApp VD Agent 7.15 CU2, we have big black boxes show up on screen during an active ICA session that correlate to applications that are minimized.
                         
                     
                    
                    
                    
                    
                        
                            
                                
Resolution
                            
                            
                                Issue resolved in Citrix Workspace app for Mac v 18.09
Problem Cause
Bug in RfMac code
                            
                         
                        
                    
                        
                            
                                
Issue/Introduction
                            
                            
                                A black box artifact is left on the screen when using Receiver for Mac /Citrix Workspace app for Mac
                            
                         
                        
                    
                    
                    
                
                    
                        
                            Was this article helpful?
                        
                        
                            
                                thumb_up
                                Yes
                            
                            
                                thumb_down
                                No